The Leader who asked for Three Minutes
Corporate life often teaches us to be serious, professional, and process-driven. There's nothing wrong with that. In fact, that's what keeps organizations running. But every once in a while, someone asks a simple question that everyone else has accepted as impossible. "Why can't we make this happen?" That's often the only difference between someone who follows a process and someone who leads. I witnessed this more than once. A stakeholder was visiting our India office. As always, the preparations were in full swing. Presentation decks were polished. Meeting rooms were booked. Leadership teams rehearsed talking points. The schedule was packed. The management team would, of course, get ample opportunities to interact with the visiting leader. The engineers, analysts, testers, and specialists—the people building the product every day—would probably only catch a glimpse of the visitor walking past. Interestingly, they never asked for much. They didn...